Terms and Conditions
Welcome to Undercover Glamour's Terms and Conditions. Please read these carefully before placing an order as once an order is placed you will be bound to the Terms below. Please note that we reserve the right to change and update the Terms and Conditions so it is important that you review this Agreement every time you use this website.
www.undercover-glamour.com (the “website”) is owned by Undercover Glamour Ltd; registered in England and Wales under company number 6855353. The registered office is Undercover Glamour Ltd, 43 Gatcombe Court, Dexter Close, St. Albans, Hertfordshire, AL1 5WA; it is a UK based company and therefore governed by English Law.
Product Availability and Information:
The website will state if a particular item is out of stock. If this has been overlooked and we are unable to meet your order we will notify you on receipt of order or on processing the order and you will be given the option to be reimbursed or to select another product. The company will contact you directly so please ensure that the contact details you have provided are correct and please check your junk mail incase our emails go into your junk mail. Undercover Glamour takes care to provide the most accurate description of the products for sale in order to ensure customer satisfaction. Please be aware that the computer screen that the product pictures are viewed on may slightly alter the true colour of the goods; Undercover Glamour cannot be held responsible for this or for any inaccuracies of product details that are listed on the website. We make every effort to ensure all product descriptions including the sizes and measurements listed on the website are as accurate as possible. You can return items for an exchange or for a refund if you are not happy with the colour. Prices are subject to change, all listed prices include VAT.
Use of Products:
Some of our products are in contact with the skin so please use with care. For products that use adhesive they are not recommended for women with sensitive skin (including but not limited to nipple covers, fashion tape, stick on bras, eyelashes etc). Please do not use our adhesive products on skin that has open cuts, skin disorders, sun damaged or sunburned skin or other conditions of this nature. Do not use these products if you have skin pigmentation problems. We suggest that you do not use these products for more than six hours at a time. All skin types are different; if signs of irritation or rash appear discontinue use and wash your skin with mild soap and lukewarm water. If irritation continues, please contact your doctor.
The self-adhesive used for the stick on bras, nipple covers and eyelashes complies with the European Cosmetics Directive 76/ 768/ EEC and the Safety of Cosmetic Products.
Customer Services and Complaints:
Undercover Glamour would be grateful for your feedback and suggestions to help enable us to deliver the best customer service possible. Please email Julia a info@undercover-glamour.com with your suggestions. Please call us on 0845 2571135 with any urgent requests.
Privacy Policy:
We will collect information such as your name, email and address to be able to make the delivery. We wish to send you information to keep you informed about our products and details of special offers from Undercover Glamour. If you do not wish to be contacted for these purposes, please inform us via email and by writing ‘unsubscribe’ in the subject heading to info@undercover-glamour.com.
General Terms: Warranties and Liability:
Undercover Glamour takes care in how our products and services are presented and we aim to make sure they are accurate and up to date. However, mistakes do happen, and we would like to work with you if these mistakes have caused a misguided purchase but we cannot be held liable. We do not warrant that this website will meet your requirements, or that your use of this website will be error-free. You agree through accepting these Terms that Undercover Glamour and any associated company shall have no liability to you by any conditions, implied warranty, or any duty, or because of any alleged and/or actual negligence (whether on the part of the company or any of its agents, directors, employees or other associates) for any actual consequential loss or damage such as, but not limited to costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website and the supply and use of the products. You agree that Undercover Glamour shall be under no liability for any defect arising from fair wear and tear, willful damage or failure to follow the instructions (whether oral or in writing).
Undercover Glamour cannot be held responsible and/or liable to anyone for any loss, or viruses, or damage of information or computers which may arise from the use of this website. Links from this site which take you to other websites are not run, controlled or managed by us and we cannot accept any responsibility and/or liability for any damages, viruses or loss of information that these links may cause. We cannot be held liable for not meeting our duties in the case of an uncontrolled event such as (but not limited to) a natural disaster or a third party failure. Our website logo, content, design and images are owned by Undercover Glamour Ltd and any reproduction of any of these without our prior written permission is strictly prohibited.
Copyright @ Undercover Glamour Ltd
